|
|
|
|
| Request Manager & Central Point |
Recommended Retail Price in £s
* |
DataSmart® Request Manager Server Licence
(Includes 1 Client Access Licence) |
FREE for public authorities
or 4,585 |
DataSmart® Central Point Server Licence
(Includes 1 Client Access Licence) |
FREE |
| Client Access Licences (per Seat) |
|
1
to 9 users |
69 |
10
to 99 users (buy 88, get 11 free) |
64 |
100
to 249 users (buy 215, get 34 free) |
56 |
250
to 499 users (buy 459, get 40 free) |
48 |
500+
users |
44 |
| Notification |
Recommended Retail Price in £s
* |
| DataSmart® Notification (Single User) |
FREE for public authorities
or 145 |
| Replacement Copy |
FREE for public authorities
or 45 |
| Shipping and Handling |
10 |
| Standard Services |
Price in £s * |
| Installation |
800/day |
| Training |
800/day |
| Integration / Customization |
900/day |
| Support |
Price in £s * |
We have 4 support packages. The only difference
in their Service Level Agreements (SLAs) is the number of
registered users, who can get support for the application.
Please note that this does not have affect the number of Client
Access Licences (CLAs) you have; for example, you can have
20 user licences but 3 users may call for support.
|
BRONZE - up to 3 registered users per
annum |
950 |
SILVER - up to 5 registered users per
annum |
1,425 |
| GOLD - up to 10 registered users per annum |
2,685 |
| PLATINUM - up to 20 registered users per
annum |
4,995 |
| Despite its obvious benefits, you may not wish
to tie your organisation to an annual contract. In this case,
you have the option of purchasing DataSmart Support Credit.
There is a different SLA for this service. |
| 12 calls per annum |
600 |
| 24 calls per annum |
1,080 |
| 48 calls per annum |
1,920 |
* Prices are exclusive of 17.5% VAT.
|
